Engage your customers with a technology-driven communication strategy. Process bills, letters, statements, and more with a simple, effective, and automated system where we manage everything for you.


We provide an all-in-one solution that plugs into your customer information, making customer correspondence simpler and more effective. Additionally, we provide returns management and accessible print services, all from our carbon neutral headquarters. We’ll deliver your message directly into the lives of your customers.

Automated Communications

Engage automatically fetches your customer communications, logically groups them, mailsorts, then readies them for print processing. The pain of CRM-driven communication is completely removed, no matter where you are on your data journey.

Any communications can be sorted on a large scale, whether it’s bills or statements, welcome letters, or reminders. Ensure your customer communication strategy is lightweight, effective, and easy to maintain with Engage.

Simple Print and Distribution

We’ll also handle the print and distribution, so you get an end to end, simple, and easy to integrate process. We’ll handle the tricky parts, cleaning your data and fulfilling your physical communications on your behalf to anywhere and everywhere across the UK or with partners abroad.

All our processes are sustainable and managed from our multi-award winning, carbon neutral headquarters. Cut down your emissions and put sustainability at the heart of your operations by adding Engage to your toolkit.

Integrate Your Technology

Engage also directly integrates with Kraken technologies. We can fulfil on any scale, big or small, and get you up and running fast. Precision is already fulfilling millions of customer communications a year, so you know you’re in good hands.

We’ll handle the integration side of things, working with your team and setting up the best, fastest, and most secure connection to our automated Engage services. Sit back, relax, and watch communications reach your customers with ease.

CASE STUDY

Kraken

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CASE STUDY

Octopus Energy

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INSIGHT

Defining BPO

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Precision Precision House Lamdin Road Bury St Edmunds IP32 6NU

T: 01284 718900