Business Process Outsourcing

Outsource your business’ challenges to Precision to scale with greater ease and less complexity. If it’s a process you need but can’t find the time or technology, simply delegate it to our diligent and professional teams.

Reduce your overhead in hardware running and management costs by outsourcing communications to a sustainable company primed and ready to tackle your business’ challenges. Focus on scaling your business and let us handle the side effects of rapid growth.

Pick Pack & Distribution

Our pick pack & distribution teams get your products and messages to your customers fast, professionally, and sustainably. With robust and effective warehousing solutions, we deliver anything, from healthcare products to merchandise to smart meters.

Optimise your supply chain and avoid high costs by simplifying the steps between your company and your customer, whether you’re selling merchandise or within a highly regulated industry, we can help.  


Precision Connects
Precision Engage Technologies

Transactional Mail Services

Outsource your essential customer communications with our transactional mail services. Bills, invoices, debt letters, any way you need to reach your customer, we can help. We deliver your message directly to the household.

Lower costs and increase your sustainability with Precision’s smart technologies that reduce paper wastage and optimise print and delivery timelines. No matter the scale, we can help.

Returns Management

Returns management means processing the letters that don’t quite make it and helping you handle delicate customer concerns. We can process your returns and help you keep your customer databases tidy and up to date.

Innovation is key, and our returns management processes use in-house technologies to optimise and improve the entire communications process, from before your customers switch to you all the way through their lifecycle.

eCommerce automation technologies
Precision Engage Technologies

Marketing Technologies

Optimise your CX with effective marketing technologies that tie your communications channels together. Distribute marketing messages and transactional communications directly to your customer base.

Using data, reach all stages of your pipeline with communications both relevant and tailored towards them through direct marketing and Precision’s Engage technologies. Recruit your audience, retain them, and ensure they return to be your biggest advocates.


Pharmacy Services

Precision Pharmacy will get your healthcare products to your customers within a high-pressure timeframe. Market your products and cut out the middleman with our eCommerce and logistics capabilities.

Our pharmacy is fully GPhC accredited meaning we have in-house capabilities to hold and deliver your products from our MHRA-approved warehouse. Scale your pharmaceuticals in a compliant and sustainable way. 

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Case Study

Octopus Energy

Case Study

University of Cambridge

Case Study


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Precision House

Lamdin Road

Bury St Edmunds

IP32 6NU


T: 01284 718900